Change management is one of the most important disciplines in information technology infrastructure management. Wikipedia defines change management as “The objective of change management in this context is to ensure that standardized methods and procedures are used for the efficient and rapid handling of all changes to the controlled IT infrastructure, in order to minimize the amount and the impact of any related incidents. service”.
Change management has always been an integral part of business management, but with the rise of information technology it has become serious. Information technology infrastructure management is a broad term that encompasses all the elements necessary to ensure the smooth operation of business processes that may be threatened due to technological problems or other incidents. It is the “change is the rule” attitude (as some experts coined it) that forced these entrepreneurs to change their attitude towards change management. Good change management techniques always help entrepreneurs to adapt and embrace new ways of doing business. Change management is not simply the implementation of new techniques to deal with a change within the organization; rather it is an information technology infrastructure management discipline where changes are managed with a more systematic, reliable, rigorous and disciplined approach. Changes are introduced to the system when the integrity of the business organization is called into question due to some incidents, customer requests or technology upgrades.
The change management process is developed through the following steps
1. Identify the need for change in the organization.
2. The design needs specific changes to meet the requirements of the organization.
3. Make others understand why change is necessary for the proper functioning of the organization.
4. Alter the organizational process such as processes, technology, and performance metrics to incorporate the changes.
5. Manage production and changes to ensure that the customer and the stakeholder remain linked to each other for the long term.
According to Wikipedia, change management involves the management of processes related to hardware, communications equipment and software, system software, and all documentation and procedures associated with running, supporting, and maintaining living systems. .
Projects management it is another aspect of change management, which needs to incorporate your values for it to work properly. There are some points of contact between project management and change management. Project management is all about managing change gracefully. It is defined as the discipline of planning, organizing and managing resources in order to ensure the successful completion of projects. The goal of any project management effort is to achieve successful results despite the constraints of space, time, change, quality, timing, and budget. Each project is developed around some methodology of permutation and combination. Changes are made to the existing methodology to avoid possible failures. Identifying, managing and controlling changes becomes important for the proper functioning of the Project. According to some experts “project is change and change is project”. Therefore, it becomes difficult to differentiate or draw a line between project management interreliability and change management.
Therefore, change management is of great importance in the business world, where things are evaluated on the basis of their perfection and ability to address customer needs.