Why don’t companies give me feedback after my interview? Is this a question that job seekers often ask? What immediately comes to mind is the idea of poor business etiquette or poor interpersonal skills on the part of the interviewer. As a job candidate, you have reached the face-to-face phase of the interview process. You think your interview went great, and once you find out you didn’t advance to the next phase, it’s natural to wonder why. Many companies have found themselves in more legal trouble than they would care to face when providing this information to job candidates.
Let’s take a look at an example to understand how things can go wrong for the hiring company. Candidate Julie Smith had a great interview with the hiring company. The interview manager told Julie that she was really impressed with her skills and experience. The interview ended and Julie was obviously excited because she knew that she had [smoked] the interview. A week goes by and Julie hasn’t heard from the company and she wants to know whether or not she is advancing to the next phase of the interviews. Julie was resourceful and she was able to locate the contact information for the interview managers. She called the manager and was informed that another candidate had been selected for the position. Feeling rejected but understanding that she did the best she could, Julie asked; “Can you provide feedback on what I can do in future interviews to improve my candidacy?” The hiring manager said he “needs to gain more experience to be considered for this job.” stop! Why don’t companies give me feedback after my interview?
This is where the problem starts. Looking back on the interview, the hiring manager’s response to Julie was that she was really impressed with her skills and experience. So at what point did her experience become a problem? Julie gets into a lively discussion about what he shared with her during the interview. The Manager ends the discussion. These are the murky waters that companies don’t want to get into.
There are a myriad of reasons candidates don’t advance to the next phase of the interview process. Hiring managers should never provide areas for improvement for candidates or what they need to do to improve their candidacy. So if a candidate made those improvements and came back in a year, would you hire them? If you can’t answer yes, you shouldn’t tell a job candidate. The hiring manager’s job is to interview the best-behaved and motivated candidates with the qualifications best suited for the job.
The job candidate must understand after an interview that he has done the best he can during this interview. The fact that the company has chosen another candidate is disappointing, but at this point irrelevant. You should see it this way; the company didn’t say NO to you as much as it said YES to someone else. So what should you do to improve your chances of landing your dream job?
- Be sure to read the job description and only apply for jobs that you are extremely qualified for
- Your value proposition statement should be at the top of your resume
- Show that you care by doing your homework and learn all about the company, its culture and its competitors.
- Develop a 30-60-90 day plan that you share during your interview
- Dress professional and show confidence.
- write a thank you letter [in advance] before leaving the hotel or office and drop off at the front desk for the manager. You can fill in the name part after the interview.
If a company is really interested in you, they will contact you in 1-2 days. They wouldn’t want to risk losing a future superstar or having you take a job with one of their competitors.
So you ask: Why don’t companies give me feedback after my interview? If a company hires good managers and HR professionals, you can expect a complimentary thank you letter within 2-3 weeks. This is after they have made a job offer of their choice and that person has accepted the offer in writing. No additional follow up is needed as you have done all you can do.
Stay positive and tenacious in your job search efforts. The best is yet to come.